Frequently Asked Questions
Where does the name KJUS come from?
KJUS is named after our founder, Norwegian alpine ski champion, Lasse Kjus. It's pronounced 'Shu-ss.' Read more about how Lasse developed KJUS here
Where are the company’s roots? Where are the headquarters?
We’re incredibly proud of our top-quality ski, golf, and lifestyle products, developed with the best fabrics and high-end technology. Originally founded in Switzerland, our headquarters are now located in Boulder, Colorado, USA.
What makes the KJUS products stand out?
We craft bold, highly innovative, premium sportswear, which enhances performance even at the most professional level. Most of our products are made from fabrics and material that we developed exclusively based on the input from and testing of athletes.
In what countries are KJUS products sold?
Over 30 countries and growing!
How do I find a store where your products are sold?
Please check our Store Locator for a store near you.
How long does the warranty on your products last?
We believe our garments can be pushed to the limit and last, which is why they’re covered by two years of warranty.
Where can I get cleaning instructions for my KJUS product?
Instructions for each material are generally sewn into every product. You can also find details on our Product Care page.
How can I tell that I have a genuine KJUS product? What are the differences between a genuine product and an imitation?
While copying might be the highest form of flattery we are disappointed to hear about online shops who sell fake KJUS gear at very low prices. These are counterfeit products, which are of a very low quality. We have also found schemes by suppliers of product fakes in China and Eastern Europe that offer KJUS gear in exchange for advance payments. Be warned that often once advance payment is made, no garment is delivered at all.
To guard yourself against fraudulent products or sale schemes, only buy KJUS from authorized retailers or from KJUS.com.
How do I determine the size I need when I buy clothes from KJUS?
Please check the Size Guide for the right fit.
How can I return my order?
We make returns simple! Please use the provided FedEx label included in your parcel. The item can be returned with this label either at a FedEx drop-off site or you can schedule a FedEx pickup at FedEx.com. If the return label is missing, please contact our Customer Services team for a new label at 800-848-0468.
You can also reach KJUS by calling us at:
M-F 9:00 am to 5:00 pm MT