FAQ

Everything you need to know. Find some more answer to your questions about KJUS in our FAQ section.

Top 3 FAQs

1. Can I create a customer account?

Yes, you can directly register here: (link)
Purchasing is even easier and more comfortable with a KJUS customer account. You will get through the ordering process more quickly, you can store your shipping and billing addresses and you can manage and see you previous orders.

2. Where do I save my payment information in my customer account?

KJUS purposely does not provide this option. Every time you make a purchase, you must reenter the payment information. That increases security for our customers.

3. What do I do if I forget my password?

If you have forgotten your account password, just click on "Forgot password” when you try to login. Then, enter your email address and we will send you a link to confirm a new password.

Questions about customer accounts

What are the benefits of having a customer account?

You can monitor the status of your order at any time and you have access to your completed orders. Standard delivery is free of charge at any time.

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What happens with my customer data?

Please read our privacy and data protection notice.

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Where do I save my payment information in my customer account?

KJUS purposely does not provide this option. Every time you make a purchase, you must reenter the payment information. That increases security for our customers.

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How can I delete my account?

Currently customers cannot deactivate their own accounts. Please send us an email if you wish to do this to onlineshop@kjus.com.

1
Can I create a customer account?

Yes, you can directly register here: (link)
Purchasing is even easier and more comfortable with a KJUS customer account. You will get through the ordering process more quickly, you can store your shipping and billing addresses and you can manage and see you previous orders.

1
What do I do if I forget my password?

If you have forgotten your account password, just click on "Forgot password” when you try to login. Then, enter your email address and we will send you a link to confirm a new password.

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