FAQ

Everything you need to know. Find some more answer to your questions about KJUS in our FAQ section.

Top 3 FAQs

1. Which countries does KJUS deliver to?

We deliver to the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, UK, USA. Shipments to the islands and overseas territories of France, Spain, Portugal, Netherlands, UK and Denmark are excluded.

2. What are the shipping costs?

We ship free to all orders above 135.- €/ 150.- CHF/ 100.- GBP.However, if you would like express delivery, you will be charged according to the express surcharge shown for each country at the side. The following shipping costs are due for orders less than 135.- € with standard shipping: Switzerland CHF 11.- ; Euro countries € 7.50 ; UK £ 9.50 ; USA $ 10.-.

3. How long does the shipping last?

This depends on the country of destination. Usually, the shipping time is between one to a maximum of 4 working days. It is also possible to select express delivery which means your package will usually be delivered the next working day.

Questions about shipping & delivery

Which shipping service is used for my order?

We work with UPS, DPD and FedEx. The shipping company we work with depends on the country of destination.

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How quickly will my order be processed?

If we receive the purchase order by noon on one work day we will send it out the same day.

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How long does the shipping last?

This depends on the country of destination. Usually, the shipping time is between one to a maximum of 4 working days. It is also possible to select express delivery which means your package will usually be delivered the next working day.

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Which countries does KJUS deliver to?

We deliver to the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, UK, USA. Shipments to the islands and overseas territories of France, Spain, Portugal, Netherlands, UK and Denmark are excluded.

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What are the shipping costs?

We ship free to all orders above 135.- €/ 150.- CHF/ 100.- GBP.However, if you would like express delivery, you will be charged according to the express surcharge shown for each country at the side. The following shipping costs are due for orders less than 135.- € with standard shipping: Switzerland CHF 11.- ; Euro countries € 7.50 ; UK £ 9.50 ; USA $ 10.-.

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