FAQ
Everything you need to know. Find some more answer to your questions about KJUS in our FAQ section.
Top 3 FAQs
We deliver to the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, UK, Liechtenstein, Switzerland and USA. Shipments to the islands and overseas territories of France, Spain, Portugal, Netherlands, UK and Denmark are excluded. Orders must be made through the domain of the respective country.
We ship free to all orders above 135.- €/ 150.- CHF/ 100.- GBP/ $ 150. However, if you would like express delivery, you will be charged according to the express surcharge shown for each country at the side.
The following shipping costs are due for orders less than 135.- €/ 150.- CHF/ 100.- GBP/ $ 150.
| Delivery Country | Standard Shipping | Delivery Cost | Delivery Time | Express Shipping | Delivery Cost | Delivery Time |
| Switzerland | DPD | 11,00 CHF (Free standard delivery on orders over 150 CHF) |
2 Working days | |||
| Liechtenstein | DPD | 11,00 CHF (Free standard delivery on orders over 150 CHF) |
2 Working days | FEDEX | 45,00 CHF | 1-2 Working days |
| Germany | DPD | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
1-2 Working days | DPD EXP. | 20,00 EUR | 1 Working day |
| Austria | DPD | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
2-3 Working days | FEDEX | 45,00 EUR | 1-2 Working days |
| Belgium | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
1-2 Working days | FEDEX | 45,00 EUR | 1 Working day |
| Netherlands | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
1-2 Working days | FEDEX | 45,00 EUR | 1 Working day |
| Luxembourgh | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
1-2 Working days | FEDEX | 45,00 EUR | 1 Working day |
| France | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
2 Working days | FEDEX | 45,00 EUR | 1-2 Working days |
| Italy | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
2-3 Working days | FEDEX | 50,00 EUR | 1-2 Working days |
| Spain | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
3 Working days | FEDEX | 50,00 EUR | 1-2 Working days |
| Portugal | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
4 Working days | FEDEX | 50,00 EUR | 1-2 Working days |
| Great Britain | UPS | 9,50 GBP (Free standard delivery on orders over 100 GBP) |
1-2 Working days | FEDEX | 40,00 GBP | 1 Working day |
| Ireland | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
3 Working days | FEDEX | 50,00 EUR | 1 Working day |
| Denmark | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
2 Working days | FEDEX | 45,00 EUR | 1 Working day |
| Sweden | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
2-3 Working days | FEDEX | 50,00 EUR | 1-4 Working days |
| Poland | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
2 Working days | FEDEX | 50,00 EUR | 1-2 Working days |
| Czech Republic | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
2 Working days | FEDEX | 65,00 EUR | 1 Working days |
| Slovenia | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
3 Working days | FEDEX | 65,00 EUR | 1-2 Working days |
| Slovakia | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
3 Working days | FEDEX | 65,00 EUR | 1-2 Working days |
| Hungary | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
3 Working days | FEDEX | 65,00 EUR | 1-2 Working days |
| USA | FEDEX | 10,00 USD (Free standard delivery on orders over 150,00 USD) |
4 Working days | FEDEX | 65,00 USD | 1-2 Working days |
This depends on the country of destination. Usually, the shipping time is between one to a maximum of 4 working days. It is also possible to select express delivery which means your package will usually be delivered the next working day.
Questions about shipping & delivery
We work with UPS, DPD and FedEx. The shipping company we work with depends on the country of destination.
This depends on the country of destination. Usually, the shipping time is between one to a maximum of 4 working days. It is also possible to select express delivery which means your package will usually be delivered the next working day.
We ship free to all orders above 135.- €/ 150.- CHF/ 100.- GBP/ $ 150. However, if you would like express delivery, you will be charged according to the express surcharge shown for each country at the side.
The following shipping costs are due for orders less than 135.- €/ 150.- CHF/ 100.- GBP/ $ 150.
| Delivery Country | Standard Shipping | Delivery Cost | Delivery Time | Express Shipping | Delivery Cost | Delivery Time |
| Switzerland | DPD | 11,00 CHF (Free standard delivery on orders over 150 CHF) |
2 Working days | |||
| Liechtenstein | DPD | 11,00 CHF (Free standard delivery on orders over 150 CHF) |
2 Working days | FEDEX | 45,00 CHF | 1-2 Working days |
| Germany | DPD | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
1-2 Working days | DPD EXP. | 20,00 EUR | 1 Working day |
| Austria | DPD | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
2-3 Working days | FEDEX | 45,00 EUR | 1-2 Working days |
| Belgium | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
1-2 Working days | FEDEX | 45,00 EUR | 1 Working day |
| Netherlands | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
1-2 Working days | FEDEX | 45,00 EUR | 1 Working day |
| Luxembourgh | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
1-2 Working days | FEDEX | 45,00 EUR | 1 Working day |
| France | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
2 Working days | FEDEX | 45,00 EUR | 1-2 Working days |
| Italy | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
2-3 Working days | FEDEX | 50,00 EUR | 1-2 Working days |
| Spain | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
3 Working days | FEDEX | 50,00 EUR | 1-2 Working days |
| Portugal | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
4 Working days | FEDEX | 50,00 EUR | 1-2 Working days |
| Great Britain | UPS | 9,50 GBP (Free standard delivery on orders over 100 GBP) |
1-2 Working days | FEDEX | 40,00 GBP | 1 Working day |
| Ireland | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
3 Working days | FEDEX | 50,00 EUR | 1 Working day |
| Denmark | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
2 Working days | FEDEX | 45,00 EUR | 1 Working day |
| Sweden | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
2-3 Working days | FEDEX | 50,00 EUR | 1-4 Working days |
| Poland | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
2 Working days | FEDEX | 50,00 EUR | 1-2 Working days |
| Czech Republic | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
2 Working days | FEDEX | 65,00 EUR | 1 Working days |
| Slovenia | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
3 Working days | FEDEX | 65,00 EUR | 1-2 Working days |
| Slovakia | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
3 Working days | FEDEX | 65,00 EUR | 1-2 Working days |
| Hungary | UPS | 7,50 EUR (Free standard delivery on orders over 135 EUR) |
3 Working days | FEDEX | 65,00 EUR | 1-2 Working days |
| USA | FEDEX | 10,00 USD (Free standard delivery on orders over 150,00 USD) |
4 Working days | FEDEX | 65,00 USD | 1-2 Working days |
If we receive the purchase order by 11am on one work day we will send it out the same day.
We deliver to the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, UK, Liechtenstein, Switzerland and USA. Shipments to the islands and overseas territories of France, Spain, Portugal, Netherlands, UK and Denmark are excluded. Orders must be made through the domain of the respective country.