FAQ

Everything you need to know. Find some more answer to your questions about KJUS in our FAQ section.

Top 3 FAQs

1. Which countries does KJUS deliver to?

We deliver to the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, UK, Liechtenstein, Switzerland and USA. Shipments to the islands and overseas territories of France, Spain, Portugal, Netherlands, UK and Denmark are excluded.

2. What are the shipping costs?

We ship free to all orders above 135.- €/ 150.- CHF/ 100.- GBP/ $ 150. However, if you would like express delivery, you will be charged according to the express surcharge shown for each country at the side.

The following shipping costs are due for orders less than 135.- €/ 150.- CHF/ 100.- GBP/ $ 150.

Delivery Country Standard Shipping Delivery Cost Delivery Time Express Shipping Delivery Cost Delivery Time
Switzerland DPD 11,00 CHF
(Free standard delivery on orders over 150 CHF)
2 Working days FEDEX 45,00 CHF 1-2 Working days
Liechtenstein DPD 11,00 CHF
(Free standard delivery on orders over 150 CHF)
2 Working days FEDEX 45,00 CHF 1-2 Working days
Germany DPD 7,50 EUR
(Free standard delivery on orders over 135 EUR)
1-2 Working days DPD EXP. 20,00 EUR 1 Working day
Austria DPD 7,50 EUR
(Free standard delivery on orders over 135 EUR)
2-3 Working days FEDEX 45,00 EUR 1-2 Working days
Belgium UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
1-2 Working days FEDEX 45,00 EUR 1 Working day
Netherlands UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
1-2 Working days FEDEX 45,00 EUR 1 Working day
Luxembourgh UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
1-2 Working days FEDEX 45,00 EUR 1 Working day
France UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
2 Working days FEDEX 45,00 EUR 1-2 Working days
Italy UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
2-3 Working days FEDEX 50,00 EUR 1-2 Working days
Spain UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
3 Working days FEDEX 50,00 EUR 1-2 Working days
Portugal UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
4 Working days FEDEX 50,00 EUR 1-2 Working days
Great Britain UPS 9,50 GBP
(Free standard delivery on orders over 100 GBP)
1-2 Working days FEDEX 40,00 GBP 1 Working day
Ireland UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
3 Working days FEDEX 50,00 EUR 1 Working day
Denmark UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
2 Working days FEDEX 45,00 EUR 1 Working day
Sweden UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
2-3 Working days FEDEX 50,00 EUR 1-4 Working days
Poland UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
2 Working days FEDEX 50,00 EUR 1-2 Working days
Czech Republic UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
2 Working days FEDEX 65,00 EUR 1 Working days
Slovenia UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
3 Working days FEDEX 65,00 EUR 1-2 Working days
Slovakia UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
3 Working days FEDEX 65,00 EUR 1-2 Working days
Hungary UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
3 Working days FEDEX 65,00 EUR 1-2 Working days
USA FEDEX 10,00 USD
(Free standard delivery on orders over 150,00 USD)
4 Working days FEDEX 65,00 USD 1-2 Working days
3. How long does the shipping last?

This depends on the country of destination. Usually, the shipping time is between one to a maximum of 4 working days. It is also possible to select express delivery which means your package will usually be delivered the next working day.

Questions about shipping & delivery

Which shipping service is used for my order?

We work with UPS, DPD and FedEx. The shipping company we work with depends on the country of destination.

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How long does the shipping last?

This depends on the country of destination. Usually, the shipping time is between one to a maximum of 4 working days. It is also possible to select express delivery which means your package will usually be delivered the next working day.

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How quickly will my order be processed?

If we receive the purchase order by 11am on one work day we will send it out the same day.

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Which countries does KJUS deliver to?

We deliver to the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, UK, Liechtenstein, Switzerland and USA. Shipments to the islands and overseas territories of France, Spain, Portugal, Netherlands, UK and Denmark are excluded.

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What are the shipping costs?

We ship free to all orders above 135.- €/ 150.- CHF/ 100.- GBP/ $ 150. However, if you would like express delivery, you will be charged according to the express surcharge shown for each country at the side.

The following shipping costs are due for orders less than 135.- €/ 150.- CHF/ 100.- GBP/ $ 150.

Delivery Country Standard Shipping Delivery Cost Delivery Time Express Shipping Delivery Cost Delivery Time
Switzerland DPD 11,00 CHF
(Free standard delivery on orders over 150 CHF)
2 Working days FEDEX 45,00 CHF 1-2 Working days
Liechtenstein DPD 11,00 CHF
(Free standard delivery on orders over 150 CHF)
2 Working days FEDEX 45,00 CHF 1-2 Working days
Germany DPD 7,50 EUR
(Free standard delivery on orders over 135 EUR)
1-2 Working days DPD EXP. 20,00 EUR 1 Working day
Austria DPD 7,50 EUR
(Free standard delivery on orders over 135 EUR)
2-3 Working days FEDEX 45,00 EUR 1-2 Working days
Belgium UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
1-2 Working days FEDEX 45,00 EUR 1 Working day
Netherlands UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
1-2 Working days FEDEX 45,00 EUR 1 Working day
Luxembourgh UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
1-2 Working days FEDEX 45,00 EUR 1 Working day
France UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
2 Working days FEDEX 45,00 EUR 1-2 Working days
Italy UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
2-3 Working days FEDEX 50,00 EUR 1-2 Working days
Spain UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
3 Working days FEDEX 50,00 EUR 1-2 Working days
Portugal UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
4 Working days FEDEX 50,00 EUR 1-2 Working days
Great Britain UPS 9,50 GBP
(Free standard delivery on orders over 100 GBP)
1-2 Working days FEDEX 40,00 GBP 1 Working day
Ireland UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
3 Working days FEDEX 50,00 EUR 1 Working day
Denmark UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
2 Working days FEDEX 45,00 EUR 1 Working day
Sweden UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
2-3 Working days FEDEX 50,00 EUR 1-4 Working days
Poland UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
2 Working days FEDEX 50,00 EUR 1-2 Working days
Czech Republic UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
2 Working days FEDEX 65,00 EUR 1 Working days
Slovenia UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
3 Working days FEDEX 65,00 EUR 1-2 Working days
Slovakia UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
3 Working days FEDEX 65,00 EUR 1-2 Working days
Hungary UPS 7,50 EUR
(Free standard delivery on orders over 135 EUR)
3 Working days FEDEX 65,00 EUR 1-2 Working days
USA FEDEX 10,00 USD
(Free standard delivery on orders over 150,00 USD)
4 Working days FEDEX 65,00 USD 1-2 Working days
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